1.1 DELIVERY AND HANDLING TIMES
Orders are processed from Monday through Friday and most orders are processed within 2-3 business days following the date of payment.
For delivery times, please refer to the times listed below as they are a good indicator in most cases:
|
Local Order (Greater Montreal) |
1 - 3 business days |
|
Regional Order (Province of Québec) |
2 - 5 business days |
|
National Order (Canada) |
2 - 11 business days |
Once your order has been shipped, you will receive an email including your tracking number. Simply click on it, and you will be redirected to the carrier’s website for more information.
1.2 SHIPPING PRICES
At Cycle Paul, we offer free shipping to most provinces within Canada, on most orders over $99CAD before tax. For most orders under $99CAD before tax, the shipping rate is $9.99CAD. For shipping to northern regions and remote centres, please contact us directly by email at info@cyclepaul.com.
Additional charges may be applied in cases where box dimension or weight requires special handling. Please refer to our shipping price estimates below:
|
Transportation Boxes / Bike Racks |
$40CAD |
|
Boxes weighing over 40lbs |
$40CAD |
Bikes cannot be shipped due to manufacturer policies. The only way to take possession of a bike purchased online is via in-store pick up at one of our stores in Pointe-Claire or Vaudreuil.
1.3 FREE IN-STORE PICKUP
If you would like to pick up your order in person (and avoid shipping fees), we offer same-day pickup for products that are in-stock at the desired location. A confirmation email will be sent as soon as the purchase is processed and ready for you to pick up. We look forward to meeting you!